Free shipping on orders over $75 or a $10 flat rate on all other Australian orders.  All orders are generally processed within 3-7 business days. Once shipped, please allow up to 7 business days for your order to arrive. You will receive tracking details via email once your order has been shipped.  Please ensure you have correctly entered your shipping address details (house number, street name, suburb and postcode) Zenj Australia is under no obligation to provide a refund or redelivery costs if your parcel is returned to sender. We recommend keeping an eye on your tracking information to ensure you are able to follow updates from the selected Courier. Please check your junk mail for tracking information emails.